Refund Policy

Effective Date: July 22, 2025

At Babia Studios, we take great pride in delivering high-quality newborn and family photography services. We want you to be happy with your experience. Please read our refund policy carefully.

​

1. Deposits and Payments

• A non-refundable deposit is required to secure your booking. This deposit is applied toward the total session fee.

• Full payment is due before the day of the photography session, unless otherwise agreed.

​

2. Cancellation by Client

• If you cancel your session more than 48 hours before the scheduled date, we may refund any payments made minus the non-refundable deposit.

• Cancellations made less than 48 hours before the session will forfeit the deposit and any other payments made.

• If you reschedule with at least 48 hours’ notice, the deposit will be transferred to your new session date.

​

3. Cancellation or Rescheduling by Babia Studios

• In rare cases where Babia Studios must cancel or reschedule your session (e.g., illness, emergencies, weather), we will notify you promptly and offer an alternative date or a full refund.

​

4. Refunds on Delivered Products and Digital Files

• Due to the nature of photography services and digital products, refunds are not provided once final images or products have been delivered.

• If you have concerns about your delivered images, please contact us within 7 days of delivery so we can discuss possible solutions.

​

5. How to Request a Refund

To request a refund, please contact us at:

• Email: babiastudios@gmail.com

• Phone: 07736 780203

Include your booking details and reason for the request. We will review and respond within 5 business days.